FAQ.me

FAQ.me

FAQ.me

For the project FAQ.me, we created a fictional platform that provides judgment-free, anonymous sex education for teenagers and young adults. The goal was to make reliable information easily accessible, breaking down taboos through intuitive design and a playful yet credible approach. By structuring content clearly and allowing users to explore without embarrassment, FAQ.me fosters curiosity, confidence, and informed decision-making. The accompanying campaign uses humor and relatability to normalize asking questions and learning about sexual health.

For the project FAQ.me, we created a fictional platform that provides judgment-free, anonymous sex education for teenagers and young adults. The goal was to make reliable information easily accessible, breaking down taboos through intuitive design and a playful yet credible approach. By structuring content clearly and allowing users to explore without embarrassment, FAQ.me fosters curiosity, confidence, and informed decision-making. The accompanying campaign uses humor and relatability to normalize asking questions and learning about sexual health.

Role

Concept & Design

Industry

Digital health education

Year

2024

Problem

Sex education is often inadequate, inconsistent, or stigmatized, leaving young people with unanswered questions and misinformation. Many feel too embarrassed to ask openly, turning instead to unreliable sources.

Problem

Sex education is often inadequate, inconsistent, or stigmatized, leaving young people with unanswered questions and misinformation. Many feel too embarrassed to ask openly, turning instead to unreliable sources.

Target audience

Teenagers (12 - 19 years old)


At this stage, young people are beginning to explore their bodies, relationships, and sexual identities. They need clear, judgment-free, and relatable resources to help them navigate these changes.


👀They need:

  • Simple, engaging explanations of sexual health topics.

  • A safe space to ask questions without fear of embarrassment.

  • Guidance on relationships, consent, and emotional well-being.


Young Adults (20 - 25 years old)


As they gain independence, young adults seek deeper understanding and confidence in their sexuality and relationships. They value reliable and inclusive information to support their personal growth.


👀 They need:

  • Advanced insights into sexual health and pleasure.

  • A reliable source for open discussions about complex topics.

  • Support for navigating adult relationships and self-discovery.


cell phone on grey block
cell phone on grey block

Key features

  • User-Friendly Interface: A clean and intuitive design that presents information in a structured and digestible way.

  • Anonymous exploration: Users can browse and submit questions without fear of judgment.

  • Intuitive navigation: A sticky header with a prominent search bar ensures quick access to specific topics.

  • Filtering system: FAQs are categorized to help users find relevant information efficiently.

  • Expert-verified answers: Submitted questions are answered by professionals, ensuring accuracy.

  • Encouraging discovery: Related questions are displayed at the end of each answer to promote further exploration.

Key features

  • User-Friendly Interface: A clean and intuitive design that presents information in a structured and digestible way.

  • Anonymous exploration: Users can browse and submit questions without fear of judgment.

  • Intuitive navigation: A sticky header with a prominent search bar ensures quick access to specific topics.

  • Filtering system: FAQs are categorized to help users find relevant information efficiently.

  • Expert-verified answers: Submitted questions are answered by professionals, ensuring accuracy.

  • Encouraging discovery: Related questions are displayed at the end of each answer to promote further exploration.

a pair of cell phones on a concrete block
a pair of cell phones on a concrete block
a cell phone leaning on a ledge
a cell phone leaning on a ledge
a pair of cell phones on a concrete block
a pair of cell phones on a concrete block
a pair of cell phones on a concrete block
a pair of cell phones on a concrete block
a cell phone with a yellow rectangular screen
a cell phone with a yellow rectangular screen
a cell phone with a yellow rectangular screen

Reflections

This project was a testament to the importance of thorough user research and iterative design in creating solutions that truly meet user needs. It honed my skills in collaboration, problem-solving, and effective communication, setting a solid foundation for my future endeavors in UX/UI design.

Other projects

Other projects

a cellphone leaning against a wall
a cellphone leaning against a wall
a cellphone leaning against a wall

Redesign: Multi-brand dealer website 

As a UX Design intern at Porsche Holding, I led the redesign of the Volkswagen e-commerce platform. This project aimed to modernize the outdated e-shop, streamline its structure, and integrate the Zubehörkonfigurator (accessory configurator) into the shopping experience.

a cell phone on a bench
a cell phone on a bench
a cell phone on a bench

Redesign: E-commerce

As a UX Design intern at Porsche Holding, I led the redesign of the Volkswagen e-commerce platform. This project aimed to modernize the outdated e-shop, streamline its structure, and integrate the Zubehörkonfigurator (accessory configurator) into the shopping experience.